English
1、Product Related
What types of PV panels do you produce?
We produce monocrystalline, polycrystalline, PERC, bifacial, and many other types of PV panels with power ranges from 100W to 720W to meet the needs of different customers.
How long do your panels last?
Our PV panels have passed stringent international certifications such as TUV, IEC, etc., ensuring a service life of more than 25 years.
What are the certifications of your PV panels?
Our PV panels have passed TUV, CE, CQC, CSI and other international certifications to ensure that our products meet international standards.
2、Solution Related
What PV solutions do you provide?
We offer a wide range of PV solutions such as large-scale ground-mounted power plants, commercial and industrial rooftop distributed, residential PV, and off-grid systems.
How do you ensure the reliability of your solutions?
With rich project experience and technical strength, we provide a full range of services from design, construction to operation and maintenance to ensure the reliability and efficiency of our solutions.
How do you calculate the power output of a PV system?
We will make professional calculations and provide accurate power generation estimates based on the customer's specific situation, such as geographic location, sunlight conditions, roof area, etc.
3、Service Related
What kind of after-sales service do you provide?
We provide comprehensive after-sales service, including technical support, product warranty, operation and maintenance services, etc. to ensure that customers have no worries.
How to contact your after-sales service team?
You can contact our after-sales service team by phone, e-mail, online customer service and other ways, we will be happy to serve you.
4、Other
What payment methods do you support?
We support a variety of payment methods, such as bank transfer, letter of credit and so on.
What is your lead time?
Our lead time depends on the order quantity and product type, please contact our sales team for details.